Privacy Policy

We want you to shop with confidence. If something’s not right, you’ve got 7 days to request a return or exchange.

✅ Who Can Return or Exchange

You can request a return or exchange within 7 days of receiving your order if:

The item is unused, in original condition, with tags and packaging
You message us within 7 days of delivery
You share your Order ID, reason, and clear photos (especially if damaged or wrong item)

📱 Message us on WhatsApp: 0370-9516003 Include:

Order ID
Reason for return/exchange
Photos of the item

🔄 Who Pays for Return Shipping

If the item is damaged, defective, or wrong → We pay for return shipping
If it’s a personal reason (wrong size, changed mind) → You pay for return shipping

📦 How to Return

Once approved, pack your item and include a note with:

Your Name
Payment Method (JazzCash / Raast / Bank)
Account Number or IBAN
Account Title

After shipping, send us the tracking number on WhatsApp so we can process your refund or exchange quickly.

🚫 What Can’t Be Returned

Some items are non-returnable for hygiene and quality reasons:

Sale or discounted items

Your privacy matters to us. This policy explains how we collect and use your info when you visit or shop at ahiltextile.store. By using our site, you agree to these terms.

📥 What Info We Collect

We collect two types of info:

Automatically (when you visit):
- IP address
- Device and browser type
- Location and time zone
- Cookies and browsing activity
When you place an order or contact us:
- Name
- Email and phone number
- Shipping and billing address
- Payment method (COD, JazzCash, Raast, Bank Transfer)
We use this info to process your order and stay in touch.

🛍️ How We Use Your Info

We use your data to:
- Deliver your order
- Contact you about your purchase
- Provide support
- Confirm payment
- Prevent fraud
- Improve your shopping experience
We don’t use your info for ads or sell it to anyone.

💳 Payment Methods

We accept:
- Cash on Delivery
- Advance payments via JazzCash, Raast, or Bank Transfer
Account Holder: Naseer Nasir 📞 Payment Help: 03709516003

We don’t store your card details. Payments are handled securely.

🔄 Sharing Your Info

We only share your info with delivery partners or trusted services to complete your order. We never sell or rent your data.

🗂️ How Long We Keep Your Info

We keep your order details unless you ask us to delete them. This helps with support and legal requirements.

🧾 Your Rights

You can:
- See what info we have
- Ask for updates or corrections
- Request deletion
- Withdraw consent anytime
📧 Email us at: storeahiltextile@gmail.com

🍪 Cookies

We use cookies to make your experience better. You can turn them off in your browser settings.

🔄 Policy Updates

We may update this policy. The latest version will always be on . Check back anytime.

📞 Contact Us

If you have questions, reach out: Business Name: ahiltextile Owner: Muhammad Naseer 📞 Phone: 0370-9516003 📧 Email: storeahiltextile@gmail.com🌐 Website: ahiltextile.store
Accessories (scarves, dupattas, stoles)
Customized or stitched items